Support
Back Seat Video Remote
Getting started
- On the iPad in the back: open the app and choose Player. Then either tap Link a folder or drive and pick a folder in Files (on the iPad, in iCloud Drive, or on a USB-C drive or SD card), or tap Add videos to copy MP4 or MOV files onto the iPad. You can also copy videos in from a Mac (Finder → your iPad → Files) or a PC (Apple Devices / iTunes file sharing).
- On your phone: choose Remote and type the 4-digit code shown on the iPad.
- Want a test video? Download sample.mp4 (2.6 MB) into Files.
Not connecting?
- Open the app on both devices and check the code matches the iPad's screen.
- Turn on Wi‑Fi and Bluetooth on both. They don't need to join a network.
- Allow Local Network on both: Settings › Back Seat.
- Keep the devices in the same car. If the phone locks, it reconnects when you open the app.
Linked folders and drives
- Link as many folders as you like. On the phone, tap All or one folder to choose what you see.
- New videos added to a linked folder appear within a few seconds.
- Drive unplugged? Its videos stay listed but greyed out. Plug it back in. If they don't come back, open Settings on the iPad and tap Find drive, then choose the drive or folder again. A video that was playing carries on from the same spot.
- iCloud Drive: videos that aren't downloaded show as "Not downloaded". Before a trip, open the folder in the Files app and choose Keep Downloaded.
- Settings › Video sources › ⋯ › Copy videos onto this iPad copies a folder's videos so they play without the drive.
A video won't play
The app plays what the iPad itself can play: MP4 or MOV files with H.264 or HEVC video work best. Files from streaming apps are protected and can't be added.
Using two devices with one purchase
Sign in to both devices with the same Apple Account, or share the app with Family Sharing.
Contact
Email support@flavrapps.com.